村长辛苦了
喜欢斗村，支持村长 代码我也搞不定，或者说手很生不敢胡搞了，给大家看看我怎么用扫地机器人扫地：Tech Support: Website Issues
.htaccess
3:55 am
D
Daguiso joined
Thank you for contacting Live Support! My name is Daguiso and I will be your Web Advisor for today.
3:55 am
L
Hello Daguiso
3:55 am
D
Hello! How are you?
I will be more than happy to assist you withhtacess concern.
3:55 am
L
Howdy!
3:55 am
D
Hello! Nice meeting you, Leslie. :) May I know the domain in question please?
3:56 am
L
I was seeking help from Live Chat a few minutes ago. The agent who helped me was Sanash.
She amended my .htaccess and we were trying to solve a problem, but the section got frozen, maybe due to we using too much time on this.
3:57 am
D
Sorry if you got disconnected but no worries I'm here now to further assist you with your concern.
3:57 am
L
So, I panic as I couldn't find a way to restore what's amended...
Thank you, Daguiso
You look very smart and you should be able to help me, Daguiso ;-)
3:58 am
D
I see, thanks for letting me know. No worries, I got your back. Is this for bbs.pipevillage.org?
3:58 am
L
Yes!
3:58 am
D
You are welcome! Appreciate it. I will do my best here to help you.
Thank you! Checking now. Please give me 3-5 minutes here.
3:58 am
L
Sanash put some permalink code into the .htaccess
3:58 am
D
Got it! On it now. :)
3:59 am
L
But I had no clue about the details, and the problem was not solved...
Thank you, pal!
3:59 am
D
That's alright, i got you. Please stay with me.
3:59 am
L
I absolutely will!
In order to stay alive with the section, I could type something. But please ignore it.
4:01 am
D
Sure thing! THanks for the patience. I have checked bbs.pipevillage.org and http://bbs.pipevillage.org/forum-3-1.html, they are all perfectly working on my end. Please check screenshots:
https://paste.pics/36ddf6e048664073533a39bb101b9704
https://paste.pics/892ae31a3de6255a2d16f2ec2084ca50
4:05 am
L
Please allow me further describe what's going on: about a week ago I got a TOC, then we solved it by lowering the Google Bot crawler rate. We're used to that. But after the reassessment and the site being up again, I realized all the static pages were all dead in the forum system. I didn't tweak or amend anything. It must be something lost during the TOC suspension. When I tweak the pages to pure dynamic pages in the backstage, it's all right. But as soon as I make it static with the thread index or view page, like http://bbs.pipevillage.org/forum-5-1.html , we got 404. After Sanash's amendment, we got redirected to forum index page as always.
Thank you, but the symptom remained the same ... I'm afraid. The screenshot shows the top index page of the forum, not the sub forums like http://bbs.pipevillage.org/forum-5-1.html
For instance, there're 5 sub forums within Elon Musk's forum: Tesla, Boring Company, SpaceX, etc.
When we click into SpaceX, we're supposed to see the threads talking about the rockets, not the top index page seeing Elon's funny face.
That's the problem we see now. It's after Sanash's amendment. Step one could be restore it to what before I seeked help a few minutes ago before Sanash.
4:10 am
D
I see thank you for letting me know and for the full details. It would be best to request for website restoration since this all started after TOC.
4:11 am
L
We got 404 not redirection to top index.
But that way we'll loss some threads?
Yes, all happened after TOC.
4:11 am
D
No, you wont. We can request it now from our admins but there will be $25 restoration fee if you wish to proceed.
Here arethe available backups if you wish to proceed:
/backup2/cpbackup/weekly/xxxxxx: Sat Sep 12 03:11:28 2020
/backup2/cpbackup/monthly/xxxxxx: Fri Aug 21 07:12:22 2020
/backup2/cpbackup/daily/xxxxxx: Sun Sep 13 02:55:31 2020
/backup2/cpbackup/seed/xxxxxx: Sun Sep 13 02:55:31 2020
4:14 am
L
If we won't loss anything, it sounds promising. But all these were caused after the TOC, and I didn't amend anything on the server before or after the TOC. Can you please waive the $25 for this probably legitimate reason?
You can check the log. I just tweaked Google's Admin Console lowering the crawler rates to minimum, not the server files at all.
4:16 am
D
I understand, sorry Im unable to waive it as much as I want to but no worries I'll go ahead and add this notation on the ticket and request for it and no worries our admins will get back to you for a confirmation.
4:18 am
L
That sounds like a great solution so far. Thank you, my friend!
If you can waive it, please go ahead with the /backup2/cpbackup/monthly/xxxxxx: Fri Aug 21 07:12:22 2020
4:20 am
D
You are most welcome! I deeply apologize for what happened but no worries restoration has been requested and the backup you wish to use to restore the site. Here's your case/ticket= xxxxxx
This is noted, Leslie.Thank you for the understanding and utmost patience on this matter.
Aside from this restoration request, is there anything else I can brighten your day with?
4:21 am
L
Thank you again for everything, Daguiso. I'm finished. You have a good day! 村长辛苦了
喜欢斗村，支持村长
谢谢村长！
烟斗界的杰青！敬佩！不胜感铭！ 建议村长开个交费会员啥的，众人拾柴火焰高，论坛每年都有运行成本，大家都给论坛交点钱进一分力量。 目前论坛首页的 Flash 都倒了，看不到 logo 和轮换斗图，刚才和 tech live chat 他提醒我有可能是上次 TOC 倒了以后网管移除或改过文件，目前还在询问，问到了就好办。 前几天整个网站倒了几天。链接静态化修好了。
还剩 flash 组件 ... 村长辛苦了！致敬！